8772600087 (2024)

FAQs

What number does Chase text from? ›

Scammers often manipulate caller IDs so that their texts and calls appear to come from Chase. However, Chase Bank (and most other banks) use specific short codes to send fraud alerts and notifications. For example, Chase will only text you from 28107, 36640, or 72166 [*]. The text creates a sense of urgency.

We are aware of a number of scams and attempted frauds through phone calls and emails claiming to be from a representative of J.P. Morgan offering an investment opportunity. If you have concerns about an approach, please contact us.

Suspicious messages may have typos or grammatical mistakes. Don't click on links or attachments in an email if you're not sure who it's from. You can report a suspicious email to us by reporting it to phishing@chase.com.

With Chase's Zero Liability Protection you won't be held responsible for unauthorized charges made with your card or account information.

You can receive alerts by email, text message and push notification when there's a charge, refund or other transaction on your account, when a balance transfer or payment has posted, to get balance and available credit limit amounts, when a payment is due, or when a payment has posted.

If your card is lost or stolen, or you think someone used your account without permission, tell us immediately by calling 1-866-564-2262 for debit card customers, 1-800-955-9060 for credit card customers, and 1–888–269–8690 for business credit card customers.

They may approach you in person, by telephone, text message or on the Internet and ask you for the information. Remember: J.P. Morgan will not send email notifications stating your account has been compromised or passwords need to be changed. J.P. Morgan will never ask you for your password.

Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with $2.6 trillion in assets and operations worldwide.

It includes the proper Chase Bank logo, the “from” name is Chase Fraud Alert, and the message looks like it links to the official “Chase.com” website. But upon closer review, it becomes clear that this email is a fake.

If you have any questions regarding the Digital Platforms or Services, please call (877) CHASEPC (877-242-7372). This Agreement contains the terms and conditions that govern your enrollment in and use of the Digital Platforms and Services.

What number is 877 470 9042? ›

My wife applied for Chase card and got a letter to confirm that she really applied. Internet shows that it is a correct number. She will give them their letter referral number to show that we received their letter.

(800) 432-3117

Chase Bank / Credit card support

Identifying a Chase Bank scam can be tricky because there are occasions in which Chase Bank does call, text, or email customers. Chase may reach out using one of these channels if they notice suspicious activity in your account, which is also a common scam.

Fraud Protection Services

If you think you have an issue with fraud on your account, please contact us at 1-800-242-7338 for assistance.

If you sent money to scammers via a payment app

However, getting a reimbursem*nt is possible if the bank has a zero liability policy (provided that the client contacts the bank or credit card company as soon as possible and has a zero liability policy in their contract).

Will My Bank Contact Me Via Text? Yes, banks may use text messages to help protect accounts and provide convenient messages to customers. The utilization of text messaging varies from bank to bank, so it's important to understand how yours might reach out to you once you agree to receive texts from them.

Find out how to sign up for this convenient service below. Chase makes it easy to access your account from any mobile phone that can send and receive texts. You can check your account balance, transaction history, payment date and more. Just text 24273 (Chase) and they'll text back your account balance.

If you have any questions regarding the Digital Platforms or Services, please call (877) CHASEPC (877-242-7372). This Agreement contains the terms and conditions that govern your enrollment in and use of the Digital Platforms and Services.

The CVV, or Card Verification Value, is a three or four-digit number on your credit card designed to add an extra layer of security to purchases made online or over the phone. Because you're not physically presenting the card, this proves that you have a physical card and can help protect against identity theft.